John C. Maxwell

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Chapter 9 Synopsis Connectors Inspire People When someone begins to communicate with others, the first thing listeners do is start asking questions at a subconscious level. They want to know what’s in it for them. They want to know if the speaker is credible. But they also care about how the person communicates with them. As I have watched effective...

Chapter 8 Synopsis Connectors Create an Experience Everyone Enjoys What words would you choose to describe the best communicators who have connected well with you? Entertaining? Energetic? Funny? Maybe if you gave it some time, you could produce a long list of attributes. Now think about the communicators you don’t care for, the ones who were unable to connect with...

Chapter 7 Synopsis Connectors Do the Difficult Work of Keeping It Simple A few years ago, I was being interviewed on a television talk show. The host held up a couple of my books and said, “John, I’ve read several of your books and they are all so simple.” His tone of voice, body language, and mannerisms made it clear...

Chapter 6 Synopsis Connectors Connect on Common Ground If I had to pick a first rule of communication—the one practice above all others that opens the door to connection with others—it would be to look for common ground. That rule applies whether you’re resolving conflict with your spouse, teaching a child, negotiating a deal, selling a product, writing a book, leading...

“When I get ready to talk to people, I spend two thirds of the time thinking what they want to hear and one third thinking about what I want to say.” ~ Attributed to Abraham Lincoln Seldom do we consider ourselves to be boring or out of touch as communicators, yet oftentimes that’s exactly what we are. We may be...