Unpopular Opinion: Speak Last — 3 Techniques for Active Listening
There’s a statistic I heard a while back that still blows me away—85% of what we know, we’ve learned through listening. Not talking, not reading—listening. I consider myself a pretty educated person, and like everyone at Maxwell Leadership, I read a lot. But if that statistic is correct, then 85% of what I know—about people, about teams, about leadership—came from…