Chapter 8 Synopsis Connectors Create an Experience Everyone Enjoys What words would you choose to describe the best communicators who have connected well with you? Entertaining? Energetic? Funny? Maybe if you gave it some time, you could produce a long list of attributes. Now think about the communicators you don’t care for, the ones who were unable to connect with…
Chapter 7 Synopsis Connectors Do the Difficult Work of Keeping It Simple A few years ago, I was being interviewed on a television talk show. The host held up a couple of my books and said, “John, I’ve read several of your books and they are all so simple.” His tone of voice, body language, and mannerisms made it clear…
Chapter 6 Synopsis Connectors Connect on Common Ground If I had to pick a first rule of communication—the one practice above all others that opens the door to connection with others—it would be to look for common ground. That rule applies whether you’re resolving conflict with your spouse, teaching a child, negotiating a deal, selling a product, writing a book, leading…
“When I get ready to talk to people, I spend two thirds of the time thinking what they want to hear and one third thinking about what I want to say.” ~ Attributed to Abraham Lincoln Seldom do we consider ourselves to be boring or out of touch as communicators, yet oftentimes that’s exactly what we are. We may be…
Chapter 4 Synopsis Connecting Always Requires Energy When I was working on my bachelor’s degree, I took a speech class. More than forty years later, I can truly say that learning how to speak to an audience has been foundational to my journey through life as well as to my growth as a speaker. It was in that class that…
Chapter 3 Synopsis Connecting Goes Beyond Words People watch a reality show on television where two equally talented people sing the same song. One of them gives the audience goose bumps; the other one leaves everybody cold. Why is that? Two professors at a university teach the same class at the same time using the same prescribed syllabus and required…
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