Disheartened after another day of failing to connect with his students, the young teacher trudged upstairs to his office and slumped down at his desk chair in defeat. He was angry, and he had every right to be mad. After all, his boss at the YMCA had assigned him a seemingly impossible task. He had been handed a classroom full…
A five-year old slugger smacks the baseball out into the field and sprints toward third base. A tiny midfielder, playing her first soccer match, reaches down and scoops into her arms the ball rolling through the green grass toward her. A small child on the basketball court receives a pass from a teammate and excitedly races to the hoop…without remembering…
With an average of 2,500 arrivals or departures daily, Atlanta’s Hartsfield-Jackson International Airport boasts the busiest terminal complex in the world. A quarter-million passengers pass through it each day. As one would imagine, the logistics of coordinating such a high volume of traffic are incredibly complicated. A sophisticated air traffic control system is responsible for ensuring that all incoming flights…
If it is true that almost everything we become and accomplish in life is with and through other people, then the ability to create rapport with them is the most important skill we can learn. Looking back at the early and middle stages of my career, I identified six practices that helped me to connect with others. I trust that…
Exactly 100 years before America put a man on the moon, the nation had accomplished another astonishing technological feat: the completion of the Transcontinental Railroad. The ambitious transportation route spanned the width of the United States, connecting residents of America’s Pacific Coast with those on the Atlantic Coast. The newly constructed railway cut travel time between New York City and…
In the 1960s, 1970s, and 1980s the Berlin Wall served as a tangible reminder of the Iron Curtain separating Western democracies from Europe’s Soviet-led Eastern bloc. The East German government had erected the wall in an attempt to halt the country’s “Brain Drain,” in which ever-increasing numbers of prominent citizens were fleeing westward. The barricade stood twelve feet high and…
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