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Why Leaders Should Focus on Improving Their Communication Skills

By Tammy Grabowski | April 3, 2024
Why Leaders Should Focus on Improving Their Communication Skills

Effective communication serves as the cornerstone upon which successful leadership is built. John Maxwell emphasizes this fundamental truth in his recent book, The 16 Undeniable Laws of Communication. Let’s explore why honing communication skills is paramount for any leader’s journey towards success.

1. BUILDING TRUST AND CONNECTION.

Communication is the conduit through which trust and connection flourish within any organization. Leaders who communicate openly and transparently foster an environment of trust among team members. According to a study by Edelman, organizations with effective communication practices are 50% more likely to report lower employee turnover rates.

2. INSPIRING ACTION AND VISION.

Effective leaders possess the ability to inspire action and convey a compelling vision through not only their actions, but also their communications. By articulating clear goals and objectives, leaders motivate their teams to achieve greatness. As Maxwell aptly states, “Leadership is influence – nothing more, nothing less.” Teams led by engaged leaders who effectively communicate are 17% more productive (Gallop).

3. RESOLVING CONFLICTS AND NURTURING COLLABORATION.

Conflict resolution is another crucial aspect of leadership that heavily relies on effective communication. Leaders adept in communication skills can navigate conflicts gracefully, fostering an environment where collaboration thrives. It has been reported that 85% of employees experience some type of workplace conflict, highlighting the importance of equipping leaders with tactical communication skills to mediate and resolve such conflicts (CPP Inc.).

4. CULTIVATING A CULTURE OF FEEDBACK AND GROWTH.

Leaders who prioritize communication create a culture that values feedback and continuous growth. By providing constructive feedback and actively listening to their team members, leaders facilitate personal and professional development. An HRB study found that 57% of employees prefer corrective feedback over praise, indicating the significance of communication in fostering growth-oriented cultures.

5. ENHANCING DECISION-MAKING AND PROBLEM-SOLVING.

Clear and concise communication is essential for effective decision-making and problem-solving within organizations. Leaders who communicate effectively can gather diverse perspectives, evaluate options, and make informed decisions swiftly. According to a study by MIT Sloan Management Review, companies with effective communication practices are 4.5 times more likely to have engaged employees who contribute innovative ideas.

Communication skills serve as the bedrock of successful leadership and successful organizations! By building trust, inspiring action, resolving conflicts, nurturing growth, and enhancing decision-making, effective communication empowers leaders to drive their organizations towards excellence. Communication is the real work of leadership and everyone deserves to be led well.

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